Indonesian Internships Program Booking Conditions

It is essential that you read these Booking Conditions carefully and that you ensure you understand them fully. The following information constitutes the contract between you and Indonesian Internships for the services provided by Indonesian Internships and therefore sets out your legal relationship with Indonesian Internships.

By booking with us and paying the non-refundable initial fee of $150, you acknowledge that you have read and understood and that you agree to be bound by these Booking Conditions.

Acceptance of your booking will be confirmed in writing and a contract comes into existence on the date shown on this letter or email confirmation.

1) PRICES AND VALIDITY

Prices given are for the program of the year indicated only. Indonesian Internships reserves the right to change prices from one program to the next. Prices do not include airfares, passport fees, travel insurance, excess baggage charges, airport taxes, most meals and drinks, laundry, extra activities and trips or any other items of a personal nature.

2) CONDITIONS IN INDONESIA

In Indonesia, standards of accommodation, transport, safety, hygiene, medical facilities and other infrastructure may, at times, be lower than those that you would normally expect. Please bear this in mind when making your booking.

Despite being carefully selected, the internship sites may not always adhere to the standards of occupational health and safety that are required of Australian organizations. Therefore, it is the responsibility of participants to ensure that they are comfortable partaking in any activity that is requested by their host organization. If participants are not happy with any of the conditions of their worksite, it is their responsibility to contact an Indonesian Employee and all efforts will be made to resolve the issue. Under no circumstances will any participant be forced by any means to work in an environment that they consider unsafe.

At any point in time, travelers to Indonesia will potentially be subject to risk of injury, psychological trauma, disease, loss or damage to property, inconvenience or discomfort. In particular, in recent times, the potential of a terrorism attack in Indonesia has been identified by the Australian government. For this reason, please take the time to acquaint yourself with the travel advice provided by the Department of Foreign Affairs and Trade, which can be found at: www.smartraveller.gov.au/zw-cgi/view/Advice/Indonesia . By booking with Indonesian Internships, you are confirming that you have read and fully understand the information provided on this page.

3) DISCLAIMER

By agreeing to these Booking Conditions, you warrant that you have not relied on any representation made by Indonesian Internships which has not been stated expressly on the Indonesian Internships website on the date of this booking.

Indonesian Internships will not accept responsibility or liability for any passenger who contravenes any of Indonesia 's laws or regulations.

Indonesian Internships will help to source a suitable internship site and will do its best to support you during your time there.  However, the actual working agreement is between you and your internship site and Indonesian Internships does not take responsibility for anything that happes while you are at your internship site.

Indonesian Internships does not accept any liability for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with this contract or in respect of a failure or omission on the part of Indonesian Internships to comply with its obligations under this contract.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these conditions is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following: (a) if the breach relates to goods, i) the replacement of the goods or the supply of equivalent goods, ii) the repair of such goods, iii) the payment of the cost of replacing the goods or of acquiring equivalent goods or iv) the payment of the cost of having the goods repaired; and (b) if the breach relates to services, i) the supplying of the services again or ii) the payment of the cost of having the services supplied again.

Exception to Disclaimer:
This disclaimer set out in these booking conditions does not attempt or purport to exclude, restrict or modify liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

4) CANCELLATION BY INDONESIAN INTERNSHIPS AND GUARENTEED DEPARTURES

Indonesian Internships reserves the right to cancel programs and will advise you of this no later than 45 days prior to the scheduled departure date. If possible, we will offer you placement on an alternate program. If you choose not to accept placement on this program, we will refund all payments you have made to Indonesian Internships less any unrecoverable costs incurred by Indonesian Internships, but we will not be liable under any circumstances whatsoever for any claims made by you for any additional costs incurred by you.

Indonesian Internships will not be liable for any delay in, change to or cancellation of programs due to Force Majeure. Force Majeure means a circumstance beyond the reasonable control of Indonesian Internships and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, natural disasters, fire and strikes. If Indonesian Internships does cancel a program due to Force Majeure, Indonesian Internships will offer you placement on an alternative program. If you do not accept placement on this program, we will refund all payments you have made to Indonesian Internships less any unrecoverable costs. Indonesian Internships will not be liable for any additional costs incurred by you.

5) CANCELLATION BY YOU

Notification of cancellation must be made to Indonesian Internships in writing. The date written confirmation of cancellation is received by Indonesian Internships will determine the charges applicable. Loss of money paid is as follows:

Days before departure	Charge applicable
More than 50 days	Loss of initial fee ($150)
Between 30 and 50 days	Loss of 50% of total booking fee
Less than 30 days	Loss of 100% of total booking fee

Depending on your reason, these charges may be recoverable under your insurance policy.

If you do not pay the balance of your total booking cost within 50 days of your departure, your booking may be terminated and you will lose your deposit.

No refunds will be made if you leave a program for any reason after the program has begun.

6) CHANGES TO PROGRAMS

Participants should realize that, at times, the actual operation of programs will differ from that indicated in the timetables on the website. These changes may occur in a variety of ways, and are likely to be a result of Force Majeure, weather conditions, unexpected changes in opening and closing times, vehicle availability, or other circumstances beyond Indonesian Internships control. In this event, partial refunds may be granted at the discretion of Indonesian Internships, although it is under no obligation to do so.

7) AUTHORITY OF THE LEADER

There will be at least one Indonesian Internships employee acting as the Group Leader for the entirety of each of the programs. At all times, the decision of this Group Leader will be final on all matters likely to affect the safety and well-being of participants of the program. You must, at all times, strictly comply with the laws, customs, and foreign exchange and drug regulations in Indonesia . Should you fail to comply with these, or should you interfere with the well-being of the group, then the Group Leader reserves the right to order you to leave the program immediately with no right to refund.

8) COMPLAINTS

If you have any complaints about your trip, you must make them known at the earliest opportunity to the leader of your program and/or another Indonesian Internships representative, who will normally be able to take appropriate action.

If you are not satisfied with their response and feel your enjoyment of the holiday is likely to be significantly affected, you should notify us in writing and we will do our best to resolve the problem. If at the end of the program you feel your complaint has not been properly dealt with you must notify us in writing within 30 days of the end of your trip.

9) TRAVEL INSURANCE

Travel insurance is compulsory for all participants of Indonesian Internships programs. Your travel insurance must cover accidents, medical expenses, including any related to pre-existing medical conditions, emergency repatriation, including helicopter rescue and air ambulance, and personal liability. Indonesian Internships also recommends that your insurance covers cancellation, curtailment and loss of luggage and personal effects. You are required to carry proof of insurance with you and produce it if reasonably requested by Indonesian Internships employees or suppliers. Indonesian Internships reserves the right to cancel your trip at any time, including after the commencement of your trip, with no right of refund, if you are unable to provide proof of insurance.

10) PRE-EXISTING MEDICAL CONDITIONS

It is your responsibility to advise Indonesian Internships of any pre-existing medical conditions that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a program and the enjoyment of other program participants. You may be required to provide an assessment of your medical condition from a qualified medical practitioner if requested by Indonesian Internships employees or suppliers. Indonesian Internships reserves the right, at its discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs.

Indonesian Internships also reserves the right to cancel your participation in a program at any time, including after the commencement of your program, with no right of refund if your medical condition could be reasonably expected to affect the normal conduct of the program and the enjoyment of other participants.

11) PUBLICITY

You agree that Indonesian Internships may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.

12) PRIVACY

Certain information will be collected by us to supply to the services to you. Your personal information is collected only to enable us to provide you with the services you wish us to provide. The information may be disclosed to or collected on our behalf by our service providers to enable the services to be provided, but will not be used by them for any other purpose. The products or services may not be provided without this information. The information may also be used to inform you of additional products and services, which may be of interest to you. All marketing material sent to you will include an option for you to request removal from mailing or contact lists for any future marketing.

All information which we collect will be kept confidential to the best of our ability.

Indonesian Internships will not disclose personal information such as your name, address or telephone number to any person outside of the organization, unless you have authorized us to do so or unless we are required by law to disclose such information. Furthermore, under no circumstances will Indonesian Internships sell or lease or in any other way provide personally identifying information to any other party.

You may request access to your personal information while it is stored by us and we will assess your request in accordance with the law. We will give you reasons where we deny access. If you have any questions about our privacy policy or with respect to your personal information, please email: info@indonesianinternships.com.au

13) GOVERNING LAW

This contract and all matters arising from it are subject to the laws of Victoria , Australia and Victorian courts only will have jurisdiction over any dispute arising under this contract.

14) PARTIES TO THE CONTRACT

This contract is between yourself and Indonesian Internships only. AIBC was not party to the agreement and the use of its logo was an indication of AIBC's support and encouragement only.

 

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